CL&P: 'Vast Majority' Restored Monday, Tuesday

Utility still had 250,000 customers without power on Thursday morning.


Connecticut Light and Power's projection for restoring the "vast majority" of its customers was "Monday or Tuesday," according to William Quinlan, a senior vice president for the utility.

"This is an estimate, it is not a guarantee," Quinlan said, adding that pockets of customers in particularly difficult areas would probably go beyond that date.

Quinlan said about 2 percent of customers would likely fall into that category.

The number of lineman being brought in from outside the company was expected to go from 1,080 on Wednesday to about 2,000 in the next several days, Quinlan said.

Of the thousands of "trouble spots" still left to repair, Quinlan said some of them involve trees on power lines but other — at least 1,000 — involve placing new poles.

"Our singular focus is on the 250,000 customers who remain without power," he said.

Here's a snapshot of where Fairfield County towns stand Thursday morning. All are CL&P towns except Easton and Fairfield (United Illuminating):


Town No. Outages Percent of town Darien 4,493 57 Easton 2,358 82 Fairfield 12,183 56 Greenwich 16,855 60 New Canaan 5,766 68 Norwalk 12,735 42 Redding 2,986 76 Stamford 15,049 27 Weston 3,092 81 Westport 9,561 77 Wilton 5,834 79
Charles Nelson November 01, 2012 at 04:25 PM
We all know that the storm was bad, and we are happy and grateful with the efforts of everyone trying to help those in need and allowing Greenwich to get back to normal, but a week without power especially after knowing for 5 days what was to come is unacceptable. CL&P (because of their "utility" status) is never and will never be held accountable. They are terrible at restoring power. They have proven how inept they are time and time again...at this stage all we have to blame is our selves and our town/state officials for allowing CL&P to get away with this type of service time and time again. If CL&P was a business that had "real" competition, they would have been out of business a long time ago given their ineptitude and lack of preparation.
Rdm November 02, 2012 at 12:38 AM
I think we should let cl&p know how it feels to take a little longer than it should to pay our utility bill. We did everything "possible" but just couldn't pay it on time, like 3 months late. Let them know how the waiting game feels. If enough people do it, it can hurt!
POL November 02, 2012 at 01:34 PM
Why has it taken CL&P almost 5 days to send out additional crew and why were they not out to respond to this storm earlier? As a resident of Greenwich driving around it's spot the crew! The last conversation had with a "respresentative" of CL&P they almost stiffled a laugh when asked when they envisage a crew coming to our area especially when we reported down wires on our property over 2 days ago and also why we were provided with a restoration time to now them not knowing when we will have power - the response was they don't know if or when a crew will be out to us today nor why a restoration estimate was given! Apparently they get up to date information every 15 mins from their crew - that being the case why does the automated message not seem to change for hours? We are told they are 'working around the clock' - really? So perhaps someone at CL&P could shed some light as to why we should call back around 9.30am when the crew may provide further information? Better still call back 'late this afternoon' for an update?! This whole restoration process is nothing more than a joke - no information and no urgency it seems!
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