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Professional Etiquette: Be Remembered for the Right Reasons

Basic knowledge of business etiquette today gives candidates, and potential employees, a valuable advantage. Join CaTS friend Cindy Graziano as she covers the most critical etiquette for today’s professional job candidate as well as how to engage with a new company in the most valuable way.

Business etiquette is more than just knowing the best email rules or which fork to use at a business/interview dinner. Many potential job offers falter simply due to unintentional breach of manners. Individuals that take time to polish their subtle and overt executive presence can make others feel comfortable. This may be the most crucial building block for being remembered for the right reasons.

Start the new year with this element of your professionalism polished and begin the year with confidence that you have mastered corporate etiquette. This program is highly interactive!

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Some topics we’ll cover:

  • Your personal demeanor/etiquette pre and post job interview.
  • How to navigate lunch or dinner interviews.
  • How to make proper introductions.
  • Do’s and don’ts in professional attire.
  • Writing a concise business thank you note.
  • Best email practices.
  • Network etiquette.

Cynthia Graziano is the president of GrayWolf Consulting, a firm specializing in Training and Organizational Development. GrayWolf Consulting focuses on how to increase the effectiveness of a culture, its leadership and its staff.

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Cindy has been a corporate trainer and facilitator, executive coach and instructional designer for 20 years. She has worked extensively with companies assessing organizational issues and challenges and providing counsel and solutions that bring results. Her management and leadership consulting services have taken her across a wide range of organizations, profit and non-profit, domestic and international.

While partnering with Fortune 50 companies as well as small businesses and charities, she has designed a wide range of corporate training topics in vision and values, leadership, management and staff initiatives. In addition, Cindy has developed human resource solutions including succession planning processes and performance management procedures and delivers Preventing Workplace Sexual Harassment for managers and employees. GrayWolf Consulting conducts and facilitates off-site retreats, board meetings or assists with the planning process of these business functions.

Cindy received her Bachelor of Science in Journalism from the University of

Kansas and has taken graduate courses in Industrial Psychology. She is certified in Myers-Briggs Type Indicator, DiSC and a variety of other psychological assessment tools. In addition, she has a Master Certification in Executive Coaching from New York University. As an executive coach, she has worked with hundreds of corporate leaders to build strategies that increase their performance.

She has co-authored numerous articles and two guidebooks, The Mentoring Map and Internal Consulting…Becoming the Most Sought-After Person in Your Organization. Cindy is a regular keynote speaker at national conferences and tradeshows.

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